




🛒 FAQ for Ozzies Essentials
Where do you ship from?
Where do you ship from?
All orders are shipped from our Melbourne warehouse. We’re proudly Australian-owned and operated, so your order never comes from overseas.
How long does delivery take?
How long does delivery take?
Standard delivery takes 3–8 business days across Australia, depending on your location. Metro areas like Melbourne, Sydney, and Brisbane usually arrive faster, while regional and rural areas may take a little longer.
Do you have a warranty or guarantee?
Do you have a warranty or guarantee?
Yes — all our products come with a lifetime warranty against defects, plus a 30-day risk-free trial so you can shop with total confidence.
Is this store Australian-owned?
Is this store Australian-owned?
Absolutely. Ozzies Essentials is proudly Australian-owned and operated, built to serve Aussie families with local support and fast delivery.
Are your products available in stores?
Are your products available in stores?
At the moment, our products are available exclusively online through our website. This helps us keep prices lower and pass the savings directly to you.